Return policy

Last updated: June 2025

Thank you for shopping at stampscheapbuy.com. Your satisfaction is our priority. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Please review the details below regarding our return process, eligibility, and fees.

1. Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it:

  • Unused and in its original condition.

  • Packaged in the original packaging with all tags and labels attached.

  • Accompanied by a valid receipt or proof of purchase.

We do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

2. Return Process

To initiate a return, please follow these steps:

  1. Email us at support@stampscheapbuy.com with your order number and the reason for the return.

  2. If your return is approved, we will send you instructions on how and where to send your package.

  3. Pack the items securely and ship them to our return address below.

Return Address: Stampscheapbuy Returns 35990 Weaver Lane Sterling, AK 99672 United States

Note: Items sent back to us without first requesting a return will not be accepted.

3. Shipping Costs for Returns

We value transparency regarding shipping costs:

  • Defective or Wrong Item Received: If the product is defective, damaged during shipping, or if you received the wrong item, we will cover the return shipping costs. We will provide you with a prepaid shipping label.

  • Customer Remorse (Changed Mind): If you are returning an item because you changed your mind, ordered the wrong size, or no longer want the product, you (the customer) are responsible for the actual cost of return shipping.

4. Restocking Fees

  • No Restocking Fee: We do not charge a restocking fee for returns. You will receive a refund for the full value of the returned item(s).

5. Damages and Issues

Please inspect your order upon reception and contact us immediately (within 48 hours) if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

6. Refunds

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

  • Please remember it can take some time for your bank or credit card company to process and post the refund too.

  • If more than 15 business days have passed since we’ve approved your return, please contact us at support@stampscheapbuy.com.

7. Non-Returnable Items

Certain types of items cannot be returned, like:

  • Custom products (such as special orders or personalized items).

  • Personal care goods (such as beauty products).

  • Items marked as “Final Sale” or “Non-Returnable” at the time of purchase.

  • Gift cards.

8. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

9. Contact Information

If you have any questions regarding our Return & Refund Policy, please contact us:

Stampscheapbuy

  • Email: support@stampscheapbuy.com

  • Address: 35990 Weaver Lane, Sterling, AK 99672, United States

  • Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (PST)